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Digital Onboarding Software

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Digital Onboarding for Smarter Lending

Lend quickly, securely, and effortlessly by onboarding digitally 

Onboard customers anytime and anywhere with LendMantra’s digital onboarding solution – built to simplify the most crucial phase of your lending lifecycle: customer onboarding. By allowing borrowers to apply on their own, submit documents, and do instant data verification and Aadhaar-based KYC, borrowers can complete the process remotely—whether from mobile or desktop. This digital onboarding solution for NBFCs and other lending institutions – can allow them to have faster onboarding, reduce drop-offs and paperwork, and improve compliance. Originally designed to ease lenders’ operational burdens, our LOS’ onboarding capability also delivers a seamless experience to today’s digitally savvy borrowers. 

Key Features of Our Digital Onboarding Solutions

Why is LendMantra’s digital client onboarding solution highly rated amongst NBFCs and lenders? 

Document Proofing

Document Proofing

Built-in logic checks document type, format, and authenticity to ensure smooth downstream processing. 

E-KYC

E-KYC

Real-time integration with e-KYC providers, validating borrower identities in seconds using Aadhaar XML or OTP and even in detail using our add-ons.

Supports Regulatory Compliance

Supports Regulatory Compliance

Our onboarding digital platform is ready to align fully with lending institution NBFC regulatory norms, including CKYC and AML compliance.  

Data Security

Data Security

Customers' onboarding data is encrypted, securely stored, and accessed only by authorized personnel using role-based access control (RBAC). 

Benefits that Drive Results

LendMantra’s digital onboarding for NBFCs is built to make an impact from the start of the loan origination system 

Benefits that Drive Results

Accelerate Onboarding

Swift and accurate verification, customer identification, and scoring accelerate the overall onboarding process. 

Boost Growth

Let your loan applicants apply easily, quickly, and securely while still maintaining quality and improving disbursement rates. 

Delivering value

With reduced paperwork, eliminated manual verification, centralized document storage, and smooth uploading, digital onboarding makes lending smarter. 

Active Users

Reduce drop-off rates with an effective, simpler, and quick digital customer onboarding process. 

Higher Loan Approvals

With verified documents and consistent data, underwriters work faster, and decision engines are more accurate. 

LendMantra Add-Ons for Digital Onboarding

Make digital onboarding solutions for NBFCs more efficient with these add-ons

Innovative Models

Dynamic Rules Engine

Get automated scoring with accuracy based on real-time rule sets to identify the eligibility of the leads. 

Powerful Rules Engine

API Connect Middleware

Digital onboarding works even smarter through our API, which fetches employment details, credit history, and telecom verifications for end-to-end application processing. 

Complete Migration & Training Deployment

AI Credit Scoring Engine

Integrate AI that assists intelligently by learning from historical data to assess risk, predict repayment behavior, and enhance decision-making accuracy. 

Step-by-Step Guide on Digital Onboarding Solution

Start a seamless customer acquisition journey with LendMantra 

Lendmantra Digital Onboarding

Once submitted, customer data flows instantly into your LOS or CRM— from here, our add-ons can verify score and customer lending history and give intelligent recommendations to let you decide faster than ever before. 

Frequently Asked Questions

Digital onboarding is itself a significant benefit to Non-Banking Financial Companies (NBFCs) and other lending institutions from a digital lending software. Other than making the onboarding process completely digital, it allows customers to apply for loans from anywhere and using any device. Additionally, the information provided by customers is verified against their identity card details, enabling informed decision-making while ensuring the protection of customer data. 

  1. The main challenges any lending institution faces when implementing or integrating digital onboarding solutions are listed as follows: 
  2. Integrating the solution seamlessly with third-party verification systems. 
  3. Preparing the existing website to get this integrated smoothly without affecting the existing layout, speed of the website, and overall user-friendly UI. 

LendMantra’s expert integration, as well as its ready-made components such as the Dynamics Rules Engine, API Connect Middleware, and AI Credit Scoring Engine, don’t let these challenges affect lenders’ as well as borrowers’ experiences. 

Proven Microsoft and open-source technologies like the following are used in designing the digital onboarding solution of the LendMantra loan origination system: 

  1. ASP.NET Core 6 
  2. Angular  
  3. MYSQL 
  4. Azure Services 
  5. RabbitMQ 
  6. JS-Report 

While the term digital onboarding implies to almost all industries that are going digital such as health care, professional, retail, telecom and more. But LendMantra’s digital onboarding capability or similar capabilities by other lending software solutions are purpose-built for the lending industry only. This includes NBFCs, Banks, fintechs, insurance firms, and microfinance institutions. 

In digital remote onboarding, KYC/AML are easily complied with by real-time identity verification, document authentication, and secure data handling.  

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